OUR POLICIES
Data Storage
JORDAN VALLEY SOLUTIONS is not responsible for any loss of data. It is the responsibility
of the webmaster or web site owner to archive their
web site. Each web hosting account
through JORDAN VALLEY SOLUTIONS comes with a web site archive tool built into the
control panel as well as a web site backup wizard. All clients are responsible for
transferring their domain names and/or web site content. For answers to any of your
questions regarding data storage, please send e-mail to
jordanvalleysolutions@gmail.com.
All of the web hosting plans
offer quota and transfer warnings located in your control panel under the account
administration icon. JORDAN VALLEY SOLUTIONS urges all of its clients to use these options.
If an account goes over the quota or transfer warning, our system will automatically
do either of the following: add more transfer, add more space and/or upgrade your
plan. To prevent our system from automatically adjusting your account, please set
up your alarms so you can do the upgrades. There is no penalty if we update/upgrade
your account.
Our Acceptable Use Policy
indicates that customers should keep mail to a 10MB (10,000KB) limit. It is important
to manage your mailbox because:
1. Hard disk resource levels are improved.
2. Service interruptions are prevented by allowing /tmp more breathing room.
3. Service interruptions are prevented by putting less strain on the POP3 daemon.
Cancellations
To cancel your service, you must email us at
jordanvalleysolutions@gmail.com. You are required to cancel at least 24 hours prior
to your account renewing. There are no refunds. All sales are final.
Billing Terms
On the sign up date of every month, our automatic billing system will charge your
credit card the amount for the monthly period and then prorate you to the 25th of
the month. JORDAN VALLEY SOLUTIONS uses the 25th of every month as a global billing date
for all customers.
JORDAN VALLEY SOLUTIONS
accepts
Visa, MasterCard, Discover and American Express as forms of payment along with a
Pay Pal option.
Late Payments
JORDAN VALLEY SOLUTIONS retains the right to suspend your control panel and/or account for
failure to pay. It is your responsibility to inform JORDAN VALLEY SOLUTIONS
if important
information such as location and payment information changes. Example: Physical
address change, credit card number changes, credit card expires, etc. You may contact JORDAN VALLEY SOLUTIONS through our trouble ticketing system located in your control panel.
Content Limitations
For answers to any of your questions regarding content limitations, please send
e-mail to jordanvalleysolutions@gmail.com.
JORDAN VALLEY SOLUTIONS will not host or be in anyway part of the following practices:
|
> Hate
Material |
|
> Spam |
|
> Pornographic
Material |
|
> Online
Casinos/Gambling |
|
> Warez |
|
> Telnet
CGI Scripts |
|
> Anything
Taking Up More Than 5% Of System Resources |
|
> Copyright/Trademark
Violations |
If JORDAN VALLEY SOLUTIONS
finds
that any of the above is occurring on our network, we will terminate the account
immediately.